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Cancellation and Refund Policy

Refund and Cancellation Policy of 6en6 Gaming APP, Any amount once added to the 6EN6 GAMING APP account of user can be used to join the challenges and create challenges organized by 6EN6 GAMING APP.

The individuals using the services provided by 6EN6 GAMING APP are not permitted to cancel any transaction which has been once confirmed. However, 6EN6 GAMING APP is authorized to permit any user to cancel a transaction and refund the transaction amount paid by the user at its sole and absolute discretion, in an event: If the User sends a written request to 6EN6 GAMING APP from the registered email Id to cancel such payment.

6EN6 GAMING APP reserves the rights to refund the transaction amount to the user in the abovementioned case at its sole and absolute discretion post deducting applicable cancellation charges and taxes. Further, amid the transaction process, the users should take a note of the additional terms and conditions which significantly govern the transaction.

There are 2 refund transactions that are invoked in certain circumstances automatically as part of the gameplay i.e. First is challenge fee refund and second is participation fee refund. The refunded amount of money is given back to the user and can be seen as available amount of equal sum under both “Deposited” and “balance” sections.

In an event wherein the clauses defined in additional terms and conditions conflict with the present Terms and Conditions defined by 6EN6 GAMING APP, the additional terms, and conditions associated with transactions shall prevail.

The refund is only applicable to the amount used to join any league and shall be refunded to the 6EN6 GAMING APP wallet source, as deducted.

If the user joins in any paid league, Due to unexpected situation if the match gets cancelled, the user’s joined fees will be refunded back to the 6EN6 GAMING APP wallet.

Please note that cancellation and refunds are subject to conditions and every such discussion will be taken up case-to-case basis and best effort basis. However, as mentioned above, discretion completely lies with 6EN6 Gaming to decide on the final outcome.